Attendance of appointments
We already offer an automated SMS text and email reminder for appointments two days prior to the actual appointment.
If you wish to cancel or postpone an appointment please do so by calling the practice or leaving a voicemail; Emailed appointment cancellations are not acceptable.
We have two incoming lines and a facility for leaving voicemails even when the lines are busy. Late cancellations and non-attendance for appointments made will be subject to “Failure to attend or late cancellation fees”.
There are no penalties or fees if an appointment needs to be postponed or cancelled two or more weekdays prior to an appointment.
Please try to provide us with as much notice as possible if you may not attend; by doing so we may be able to offer an appointment for someone who is suffering with dental pain and waiting to be seen.